1. DATA CONTROLLER
2. DATA WE COLLECT
We only collect data that we need:
- Contact details (name, email, phone)
- Project data (requirements, specifications)
- Browsing data (cookies, IP address)
3. HOW WE USE YOUR DATA
Your data is used to:
- Respond to your requests and quotes
- Deliver our development services
- Improve our website
- Send you information (with your consent)
- Meet our legal obligations
4. RETENTION PERIODS
Client data: for the duration of the project + 3 years
Prospect data: 3 years maximum
Cookies: 13 months
Accounting records: 10 years (legal requirement)
5. SHARING YOUR DATA
Your data is NEVER sold. It may be shared with:
- Our team (France and Vietnam)
- Legal authorities when required by law
International transfers: Some data may be processed in Vietnam as part of our development work, with appropriate security safeguards in place.
6. YOUR RIGHTS
Under the GDPR, you may:
- Access your data
- Rectify or erase it
- Object to processing
- Request data portability
- Withdraw your consent
To exercise your rights: contact@horizonfactory.fr
7. SECURITY
We protect your data using:
- SSL/TLS encryption
- Restricted, authenticated access
- Regular backups
- Secure hosting
8. COOKIES
Our site uses cookies to:
- Remember your preferences
- Analyse traffic (Google Analytics)
- Improve your experience
You can disable them in your browser settings.
9. CHANGES
This policy may be updated. Changes will be published on this page with the update date.
10. COMPLAINTS
If you believe your rights are not being respected, you can contact the CNIL (French data protection authority):
11. CONTACT
For any questions about your personal data:
Horizon Factory
Email: contact@horizonfactory.fr
Phone: +33 7 56 80 30 13
We aim to respond within 30 days.